Terms of Service

Article 1. Purpose

These Terms of Service ("Terms") govern your use of RUNEKT and related websites, applications, AI model routing, chat, file processing, credit management, subscription, and administrative features (collectively, the "Service") operated by HoneyMnB. Ltd. ("Company"). By accessing or using the Service, you agree to be bound by these Terms.

Article 2. Definitions

(1) "Service" — multi-model AI workspace, model routing, conversation, file processing, credit-based usage management, image generation, and all related features provided by RUNEKT.

(2) "Member" — a person who agrees to these Terms and the Privacy Policy and creates an account.

(3) "Credits" — a non-monetary internal unit for measuring Service usage; not cash, deposits, prepaid payment instruments, or electronic money.

(4) "AI Model Provider" — third-party model and infrastructure providers (including but not limited to OpenAI, Anthropic, Google, StepFun) integrated by the Company for service delivery.

(5) "Generated Output" — any text, image, code, summary, or other output produced by an AI model based on a member's input.

(6) "Internal Operating Guidelines" — policies, guidelines, and operational standards established by the Company separately from these Terms, some of which may not be publicly disclosed for security or operational reasons.

Article 3. Effectiveness and Amendments

By registering, logging in and using the Service, or proceeding with a subscription or payment, you agree to these Terms in their entirety. The Company may amend these Terms without violating applicable law, and will notify members of material changes at least 7 days in advance (30 days for changes adverse to members) via in-service notice or email. Continued use of the Service after the effective date of amendments constitutes acceptance of the amended Terms. If you do not agree to the amended Terms, you may stop using the Service and close your account.

Article 4. Account and Registration

You are responsible for providing accurate, current information and for maintaining the security of your account and password. Persons under the age of 14 may not use the Service. The Company may refuse registration or restrict, suspend, or delete accounts in the following circumstances:

(1) False information, use of another person's identity, automated sign-ups, or sanction evasion;

(2) Confirmed or reasonably suspected service abuse, violation of these Terms or applicable law;

(3) Creating multiple accounts to exploit free benefits;

(4) Any other situation where the Company reasonably determines service provision is inappropriate.

Article 5. Nature of Service and Right to Modify

The Service enables use of multiple AI models in a single workspace. The Company makes NO express or implied warranties regarding:

(1) Uninterrupted or error-free availability — No SLA is provided. The Service may be temporarily or persistently limited due to maintenance, outages, traffic overloads, or infrastructure changes.

(2) Continued availability of specific AI models — Changes in AI Model Provider policies, pricing, contract expiration, legal issues, or service discontinuation may cause specific models to be removed without prior notice.

(3) Accuracy, completeness, currency, or suitability of Generated Output — AI outputs may be inaccurate, outdated, incomplete, or biased. Members must not rely solely on AI outputs for medical, legal, financial, safety, employment, investment, academic, or other critical decisions.

(4) Continued availability of specific features — The Company may add, modify, restrict, or remove features at any time.

(5) Beta and experimental features — Features labeled "beta" or "experimental" carry no guarantees of stability, data persistence, or output quality, and may be changed or removed without prior notice.

The Company may change credit deduction standards, pricing, plan structures, and available regions at any time.

Article 6. Credits and Subscriptions

Credits are a non-monetary internal unit. Credits have no cash value and may not be transferred, sold, pledged, exchanged, or converted. Final usage and balance calculations are based on server records. Paid subscription plans renew automatically on the billing date. To stop auto-renewal, you must cancel before the next billing date. Upon cancellation, fees for the current billing period are non-refundable.

The Company may reclaim, void, or adjust credits if: (1) confirmed chargebacks, payment fraud, or abnormal payments; (2) account permanently suspended for violations; (3) credits over-issued due to system or promotional errors; (4) credits whose validity period has expired; (5) the Company determines adjustment is necessary under Internal Operating Guidelines.

Article 7. Payment, Cancellation, and Refunds

Displayed prices may exclude VAT and processing fees. Refunds for digital subscription services are available for review ONLY if ALL of the following conditions are met: (1) within 7 days of payment; (2) no credits of any type have been confirmed as used during the billing period; (3) the member has not violated the Terms or policies. If any condition is not met, refunds are restricted except where mandatory consumer protection laws require otherwise. In cases of confirmed payment fraud or identity theft, the Company may cancel the payment or reclaim credits.

Article 8. Member Content and License

Members must hold appropriate rights for any content they input or upload. Members grant the Company a non-exclusive, worldwide, royalty-free license to process such content for service delivery, security, error correction, abuse prevention, model calls, output generation, storage, backup, and legal compliance. Members must not input illegal content, third-party personal data, trade secrets, or rights-infringing material; members bear all legal liability for violations. Rights in Generated Output are governed by applicable law and AI Model Providers' terms.

Article 9. Prohibited Uses

Members must not:

(1) engage in illegal activities, infringe rights, steal personal information, distribute malware, or circumvent security;

(2) use automation tools or bots to abuse the Service or fraudulently obtain credits;

(3) generate or distribute spam, fraud, phishing, misinformation, or deepfakes;

(4) harm minors or generate violence or sexual exploitation content;

(5) use the Service for transactions with sanctioned countries, entities, or individuals;

(6) violate any AI Model Provider's terms;

(7) reverse-engineer, extract source code, attack vulnerabilities, or generate excessive load;

(8) misuse Company or third-party trademarks or branding;

(9) create multiple accounts to exploit free benefits;

(10) clearly violate Internal Operating Guidelines or materially deviate from the Service's intended purpose.

Article 10. Service Restrictions and Changes

The Company may restrict member access without prior notice for:

(1) confirmed or reasonably suspected law violations;

(2) violation of Terms, policies, or Internal Operating Guidelines, or use inconsistent with their intent;

(3) use materially exceeding the scope defined in Internal Operating Guidelines;

(4) security threats, AI Model Provider policy violations, payment risks, abuse prevention, or emergency responses;

(5) operational, legal, or technical necessity, or where the Company reasonably determines provision is inappropriate.

Some Internal Operating Guidelines may not be disclosed. The Company may provide after-the-fact notice in emergencies.

Article 11. Intellectual Property

All designs, trademarks, logos, UI, source code, databases, algorithms, documentation, and content of the Service are owned by the Company or its licensors. Members may not reproduce, modify, distribute, sell, sub-license, or create derivative works without prior written consent. Members who provide feedback grant the Company a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use such input for any purpose; members may not claim compensation for such contributions.

Article 12. Force Majeure

The Company is not liable for delays, failures, interruptions, or data loss caused by:

(1) AI Model Provider API disruptions, policy changes, or contract terminations;

(2) internet, cloud, or data center failures or cyberattacks;

(3) natural disasters, war, terrorism, pandemics, or national emergencies;

(4) laws, government actions, export controls, or international sanctions;

(5) third-party payment, security, CDN, or email service failures;

(6) any other event the Company could not reasonably prevent or avoid.

Article 13. International Use and Export Control Compliance

The Service is operated under the laws of the Republic of Korea. Members outside Korea are solely responsible for compliance with their applicable local laws and export control requirements. The Company makes no warranty regarding the legality of the Service in any particular jurisdiction. Members represent and warrant that they are not on any restricted or denied-party list under the export regulations of the US, EU, Republic of Korea, UN, or other applicable jurisdictions. Members bear all legal liability for any violation.

Article 14. Third-Party Services and Links

The Company uses third-party services including AI Model Providers, payment processors, storage, and monitoring services. The Company is not responsible for their availability, policies, data processing, quality, or reliability. Use of linked or integrated third-party services is subject to those parties' own terms.

Article 15. Disclaimer of Warranties and Limitation of Liability

The Service and AI Generated Output are provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by applicable law, the Company disclaims all express and implied warranties including accuracy, completeness, currency, reliability, uninterrupted availability, fitness for a particular purpose, non-infringement, and freedom from viruses.

The Company's total liability shall not exceed the amount actually paid by the member for the paid Service in the 12 months preceding the incident. No liability for damages from free service usage, except where mandatory law provides otherwise.

Except for willful misconduct or gross negligence, the Company is not liable for: (1) inaccuracy or errors in AI Generated Output; (2) damages from using AI outputs in medical, legal, financial, safety, investment, or academic decisions; (3) service unavailability due to AI Model Provider issues; (4) account restrictions or data inaccessibility due to member fault; (5) force majeure events; (6) indirect, special, consequential, punitive damages, lost profits, data loss, or reputational harm; (7) damages from third-party services or links; (8) damages from unauthorized access to member account credentials. Nothing herein excludes liability that cannot be excluded under mandatory consumer protection law.

Article 16. Member Indemnification

Members shall indemnify, defend, and hold harmless the Company, its officers, employees, affiliates, partners, and AI Model Providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (1) member's use of or inability to use the Service; (2) member's violation of these Terms, applicable law, or Internal Operating Guidelines; (3) member Content that infringes third-party rights; (4) false or inaccurate information provided by the member; (5) third-party use of the member's account; (6) taxes, fines, or administrative sanctions arising from the member's conduct.

Article 17. Abnormal Use, Sanctions, and Appeals

Without prior notice, the Company may temporarily or permanently restrict accounts, sessions, API access, payments, credits, file uploads, or model calls where any of the following is confirmed or reasonably suspected:

(1) illegal activity, security circumvention, automated abuse, spam, payment fraud, or chargeback abuse;

(2) sanction evasion, third-party rights infringement, unauthorized processing of personal data;

(3) AI Model Provider policy violations or conduct that endangers service stability;

(4) legal, operational, or reputational risk to the Company or third parties;

(5) use that clearly violates Internal Operating Guidelines or deviates from intended purpose;

(6) any situation where the Company reasonably determines provision is inappropriate.

The Company has no obligation to provide an opportunity to respond before imposing restrictions. Permanently restricted members may submit an appeal through the in-service appeal form. Appeal submission does not guarantee reinstatement, compensation, or return of credits.

Article 18. Service Termination and Account Deletion

The Company may terminate the Service or discontinue features at any time. Upon termination, the Company will, where reasonably possible, provide at least 30 days' advance notice for data export. Notice periods may be shortened in cases of legal obligations or security emergencies. If a member deletes their account or is permanently suspended, stored data will be deleted. Records subject to legal retention obligations may be retained for the required period.

Article 19. Intellectual Property Infringement Reporting

If you believe your intellectual property rights have been infringed through the Service, you may submit a report through the Company's designated reporting channel. The Company may suspend accounts of repeat infringers.

Article 20. Limitation Period for Claims

Except where mandatory applicable law provides otherwise, all claims arising from or related to these Terms or the Service must be brought within one (1) year of the date the cause of action accrued. Claims not brought within this period are barred.

Article 21. Entire Agreement and Severability

These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements. If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. The Company's failure to exercise any right does not constitute a waiver of that right.

Article 22. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Korea. Members who access the Service from outside Korea agree to the application of Korean law. Disputes shall be resolved in the courts designated by Korean law. Before initiating legal proceedings, members are encouraged to seek resolution through the Korea e-Commerce Dispute Resolution Committee or other applicable dispute resolution bodies.

Article 23. Company Information

Operator: RUNEKT (operated by HoneyMnB. Ltd.)

Business Registration No.: 780-81-02097

Registered e-commerce business under Korean law.

Contact: Please use the in-app support channel for all inquiries.